Click here to send us a ticket if you wish to change your country.įull Name: Make sure to u se your full, legal name as it appears on your official government document.īirth Date: Your date of birth must match your legal document. Select carefully, as you will not be able to change your country and take your account balance to a different country account. If you do not have a bank account in the country where you are physically residing, you will not be able to use the credit card donation option. Here, you must select the country of your bank account as well as your physical residence. Due to legal restrictions, you have to be at least 18 years old to use this feature. There, you will see the option to set up your credit card donations.
'įirst, to set up your credit card donations, you need to go to Donation Settings. We do not process nor store your personal information or funds. Keep in mind that the approval process is handled by Stripe (our credit card processor), not by Streamlabs. We'll cover some FAQs at the end of this article. Your viewers will not be able to donate with a credit card until you have completed the entire setup process. The following will walk you through the process of setting up your credit card donations. Setting up your credit card donations can be tricky and confusing, especially if you don't know what the fields are asking for. If you are getting an error saying you need to have a verified account please refer to Credit Card Verification for Tips/Donations. If you're a new streamer, we recommend starting with PayPal. Go to Donation Settings and enter your personal information to get started.
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